Text Message Terms · Apex Legacy

What we send

Apex Legacy, LLC sends appointment and service text messages to customers who have agreed to receive them:

Booking confirmations, with the deposit amount and payment link when a deposit is needed
Deposit reminders
Reminders the evening before your appointment, including drop-off details
“On my way” messages when we pick up or return your vehicle
“Ready for pickup” messages when your vehicle is done
A thank-you after your visit

We don't send ads, discounts or other promotional texts.

How you opt in

You can agree to texts in any of these ways:

On our customer sign-up form. Before your first inspection we send you a private link to a form for your name, phone, email and address. At the bottom is a box you can tick to get texts. It starts unticked.
In the Apex Legacy customer portal. On your Profile page, turn on “Text me appointment updates”. The switch is off until you turn it on.
In person or by phone when you book. We ask: “Would you like text updates about your appointment from Apex Legacy? Usually 2 to 6 texts per appointment, message and data rates may apply, and you can reply STOP anytime.” We only turn texts on if you say yes, and we record the date you agreed.

Agreeing to texts is never required to book or receive service.

What the sign-up form shows:

Apex Legacy · Customer sign-up form

Text me about my inspection and appointments from Apex Legacy. Usually 2 to 6 texts per appointment; msg & data rates may apply. Reply STOP to opt out, HELP for help. Not required. See our Text Message Terms and Privacy Policy.

Send my info

What the customer portal shows (Profile page):

Apex Legacy · Customer portal · Profile

Text me appointment updates

By turning this on, you agree to get appointment texts from Apex Legacy: booking confirmations, reminders and ready-for-pickup updates, usually 2 to 6 per appointment. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Not required to book. See our Privacy Policy and Text Message Terms.Save text preference

The details

Program: Apex Legacy Appointment Updates
How often: Varies by appointment, usually 2 to 6 messages per appointment
Cost: Message and data rates may apply
To stop: Reply STOP to any message. You'll get one message confirming you're unsubscribed.
For help: Reply HELP, or contact us below
To restart: Reply START

Carriers are not liable for delayed or undelivered messages.

We never share your mobile number or text consent with third parties for marketing. See our Privacy Policy.

Example messages

Apex Legacy: You're booked for Signature Level 2 Full Detail on Mon, Oct 5 at 9:00 AM for your 2021 Honda Accord. Total $250.00. To hold your spot, please send the $75.00 deposit (non-refundable): [payment link]. Reply STOP to opt out.

Apex Legacy: See you tomorrow, Mon, Oct 5 at 9:00 AM, for your 2021 Honda Accord. Drop-off address: [address]. Reply STOP to opt out.

Apex Legacy: Your 2021 Honda Accord is all done and ready for pickup! Reply STOP to opt out, HELP for help.

Contact us

Business: Apex Legacy, LLC
Phone: (667) 207-0194
Email: service@apexlegacyllc.com
Location: Baltimore, Maryland · by appointment only